This is Service Design Doing Pehmeäkantinen, englanti

Applying Service Design Thinking in the Real World
Adam Lawrence / Jakob Schneider / Marc Stickdorn / Markus Edgar Hormess

This is Service Design Doing

Applying Service Design Thinking in the Real World
Adam Lawrence / Jakob Schneider / Marc Stickdorn / Markus Edgar Hormess

How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. Lue lisää

Pehmeäkantinen, englanti US Edition
49,95 €
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How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers. Lue lisää


How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between service providers and customers.

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