{"product_id":"basics-of-benchmarking-second-edition-the","title":"Basics of Benchmarking, Second Edition, The","description":"This second edition of a bestseller supplies provides selected tools to help strengthen critical skills and accomplish key steps throughout the benchmarking process. The first part of provides a guide to the language of benchmarking and answers commonly asked questions. The second part walks readers through the three phases of the benchmarking process -- Analysis, Discovery, and Implementation -- and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process.","brand":"Taylor \u0026 Francis Inc","offers":[{"title":"Default Title","offer_id":58466439790927,"sku":"9781466569300","price":29.95,"currency_code":"EUR","in_stock":true}],"url":"https:\/\/www.suomalainen.com\/products\/basics-of-benchmarking-second-edition-the","provider":"Suomalainen.com","version":"1.0","type":"link"}